Legal
Privacy Policy
Last updated: August 2026
This Privacy Policy explains how Book A Ride ("we", "us", "our") collects, uses and protects information when you use our website, waitlist and ride-booking services. This is placeholder content — replace it with your finalized policy before launch.
1. Information we collect
We may collect information you provide directly, such as your name, phone number, student status, and pickup or drop-off locations, as well as information collected automatically, such as device and usage data.
2. How we use information
We use collected information to match riders with drivers, process bookings, verify driver identity, improve our service, and communicate updates about your rides or your place on the waitlist.
3. Sharing of information
We share limited information between riders and matched drivers as needed to complete a ride. We do not sell personal information to third parties.
4. Cookies
We use cookies to remember your preferences and understand how visitors use our site. You can accept or decline non-essential cookies at any time from the cookie banner.
5. Data retention & security
We retain information only as long as necessary to provide our services and take reasonable measures to protect it against unauthorized access.
6. Your rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us through the waitlist page.
7. Changes to this policy
We may update this Privacy Policy from time to time. Continued use of Book A Ride after changes means you accept the revised policy.